Terms of Service

Effective Date: 19/09/25

1. Order Processing & Shipping

All orders are processed within 1 to 2 business days.
Delivery takes approximately 5 to 10 business days, depending on your location.
A tracking number will be provided once your order has been shipped.
We are not liable for any loss or damage once the parcel has been handed to the shipping carrier.

2. Returns & Refunds

You may return your product within 20 days of receipt if you're not satisfied.
Returns are only accepted after approval from our customer service team.
A refund will be issued once your return is received and validated — allow 1 to 3 business days for processing.
Returns are free if the item was received damaged.
Simply send us an email — 1 message is enough to start the return process.

3. Product Warranty & Customer Promise

Satisfaction guaranteed or your money back within 20 days
Free replacement if your item arrives damaged or defective
Quality control is performed on every product before shipping

4. Transparent Shipping & Logistics

Full tracking provided for every order
Shipping handled by reliable partners with secure tracking codes

5. Secure Payment & Anti-Fraud Policy

All payments are 100% secure, protected via SSL encryption, Shopify Payments, or Stripe
Our system automatically detects and blocks fraudulent transactions for your protection

6. Customer Support

Customer support is human, responsive, and available 5 days a week
Response time: under 24 hours

7. Age Restrictions

Our website is not intended for individuals under the age of 13
This is in compliance with the Children’s Online Privacy Protection Act (COPPA)

8. Social Proof & Reviews

🥇 Trusted by 1,684 verified satisfied clients
We encourage verified reviews to ensure full transparency

9. Transparency & Communication

All details regarding products, policies, and delivery timelines are clearly available on our website
For any questions or clarifications, simply reach out — we're here to help

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

11. Business Address

30 N Goulld St Ste N, Sheridan WY

12. Privacy Policy

Please refer to our full Privacy Policy for more details on how we collect, store, and protect your personal data. This is provided in compliance with the California Online Privacy Protection Act (CalOPPA).